What payment options are available, and which currency do you take?
At this time, PayPal is the sole payment option for my service. All prices are quoted in USD.
When is payment required?
Full payment is required in advance (prior to commencing work), however you can rest easy in the knowledge that I offer a 30-Day Money Back Guarantee!
Do you provide copywriting as a service, as well as editing?
I sure do - get in touch with me for a custom quote.
Do you edit documents or papers?
Yes, if it's WordPress related! I'm not available to edit long University/College papers or legal documents.
How do I send you my text to be edited?
There are several ways I can look at your text:
- You set me up as an Editor on your WordPress site and I access the text directly (I won’t publish any changes that are made). You just need to specify which pages or posts require editing.
- You can send it to me in a text file and I send it back to you with suggested changes.
- You can send it to me in an email and I send it back to you with suggested changes.
Which languages do you edit?
English - it's my specialty!
Are you able to provide a custom quote for my particular project?
Absolutely, let's chat.
I have other pre-purchase questions, can you help?
Yes! You are welcome to submit any questions you have about each package through the contact form.
Do you offer a money-back guarantee?
Yes. If you’re not completely happy with my work you can claim up to two re-edits free of charge. If you’re still not satisfied after two re-edits I will refund 100% of your money within 30 days of purchase. Check out my refund policy.
I'm so excited! When will I receive my new copy?!
Cleaning will be able to commence as soon as full payment is received. Once I've started, you can expect to receive your shiny new copy within 3-10 days (timing will depend on how many words you give me to clean).
What if I don't 'use up' the total words in a package for the project I need help with?
Consider the remaining words as WordMaid "credit" - you can get in touch with me later on for a completely unrelated project and you won't be charged extra (unless there are more words than what's left of your "credit")!
What about my social accounts? Can you edit Facebook posts and tweets before they go live?
I’m more than happy to discuss a payment structure for editing social copy based on how active you are on these platforms. Let’s talk about what you’re looking for.
I have a few more words than the maximum in a particular package, will it cost me more?
If your extra words are within 5% of the package total, nope!
Why do I have to provide a deadline?
In order to deliver excellent service to all of my clients, jobs are prioritised as they come in (usually based on number of words and the deadline). Once we've determined your needs we will agree on a timeline and lock it in place.
I am an active blogger - do you edit blogs, or have an ongoing monthly package for bloggers?
Let’s discuss your needs. Get in touch with me via my contact form for a custom quote.